国家开放大学2025年春季学期期末统一考试 民航商务英语试题

试卷代号:23881

2025年7月

学号:

姓名:

考点名称:

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2. 仔细阅读题目的说明，并按题目要求答题。所有答案必须写在答题纸的指定位置上，写在试题上的答案无效。

3. 用蓝、黑圆珠笔或钢笔（含签字笔）答题，使用铅笔答题无效。

一、单项选择题（本题共35小题，每小题1分，共35分。请在给出的选项中，选出最符合题目要求的一项）

1. Attention please, Standby passengers for China Eastern Airline flight MU5535 to Wenzhou, please come the counter 17.

A.Up

[B.to](B.to)

C.onto

标准答案：B

2. Will Mr. Jackson please come to the information counter the baggage claim area?

[A.In](A.In)

B.on

C.onto

标准答案：A

3. May I recommend the wine to go with your main ?

A. Way

B.dish

C.course

标准答案：C

4. Our menu offers a_ of Asian and Western cuisine.

A. Selection

B.selecting

C.selected

标准答案：A

5. Please take a look at it first and I will come back to take your later.

A. Menu

B. cuisine

C. order

标准答案：C

6. _is the mythological birds of East Asia that reign over all other birds.

A.Big bird

B. dragon

C.Phoenix

标准答案：C

7. Our plane shortly. Please confirm that you see belt is purely fastened.

A.Will land

B. is going to land

C.will be landing

标准答案：C

8. 在航空术语中,(3)1/7→的意思是

A. Wed. Flight starts from July 1.

B.7月1日起飞

C.7月1日以后起飞

标准答案：A

9. 12小时制使用am/pm形式，仍然是当前 形式。和美国在书写和交谈时使用的主要

A.英国

B.澳大利亚

C.加拿大

标准答案：B

10. 2007年7月8日，波音公司在西雅图波音总部举行 波音系列飞机进入了一个新的发展阶段。

A.777

B.787

C.797

标准答案：B

11. "Adjust your Mindset"means you're giving passenger.

A.100

B.90

C. 80

标准答案：A

12. The seat you are taking is in exist area, you are kindly requested to read safety instruction and do not touch the red handle.

A. Emergency

B. emergence

C. existence

标准答案：A

13. CAAC是 的缩写。

A.中国东方航空公司

B.中国南方航空公司

C.中国民用航空总局

标准答案：C

14. We_that due to bad weather we will still have to wait 30 minutes.

A. have been informed

B.informed

C.have informed

标准答案：A

15. The airplane is _into the runway for take off.

A. Taxi

B. taxiing

C. taxied

标准答案：B

16. Keep brace position until the aireraft comes to a stop.

A. Complete

B.almost

C.nearly

标准答案：A

17. _ both your arms and cross them on the seat back in front of you, lower your head and place both your feet firmly on the floor.

A. stretching

B. stretch

C. to stretch

标准答案：B

18. Please get you passport ready. The (移民局官员)will check it when you disembark.

A. immigration officer

B. Immigrating officer

C. Emigration officer

标准答案：A

19. Please take the transit bus after landing, it will take you direetly to (进港大厅).

A.the Arrival Hall

B.the terminal hall

C. the terminal building

标准答案：A

20. I will write down the hotel's name in Chinese and then you can show it to the taxi driver. He will take you_ there.

A. Over

B.up

C.off

标准答案：A

21. Attention please, Air China Flight 911 is now

A. Closing

B.closed

C. closes

标准答案：A

22. China Flight 411 to New York now closing counter14.

A. In

B.on

[C.at](C.at)

标准答案：B

23. I'm teribly sorry to hear that you are disappointed our service today.

A.with

[B.to](B.to)

C.on

标准答案：A

24. If you would like to read, an reading light is available at your seat.

A. Alone

B. individual

C.personal

标准答案：B

25. According to local government quarantine requirements, all incoming aireraft must be sprayed for

A. Disinfection

B. infection

C. clean

标准答案：A

26. Good afternoon,Welcome

A.board

B.boarding

C. aboard

标准答案：C

27. 航空管制也称飞行管制是有关部门根据国家颁布的飞行规则，对空中飞行的航空器实施 的监督控制和管理的统称。

A.强制性(mandatory)

B.合理性(reasonable)

C.调节性(mediation)

标准答案：A

28. The fire has been completely put out.The plane is cruising as to Beijing.

A. Scheduling

B.scheduled

C. being scheduled

标准答案：B

29. This is the chief purser. the captain has advised us that we an immediate emergency landing in five minutes.

A. Makes

B. will make

C. are making

标准答案：C

30. Is there any special handling passenger on this flight? What's the reason for (遗返).

A. repatriation

B. rejection

C. sanctuary

标准答案：A

31. Attention, please. This is the final call for passengers to Tokyo.

A.Travelled

B. traveling

C. travels

标准答案：B

32. This is the last call for China Eastern Airlines Flight MU 535 for Hong Kong. All passengers at Gate 2.

A.Board

B.boarding

C. boards

标准答案：A

33. In order to ensure you arrive at your on time, the problem will be fixed after the flight.

A. Destination

B. goal

C.home

标准答案：A

34. 航空业中，舱位有相应的符号所代表，其中K代表

A.普通舱

B.公务舱

C.经济舱

标准答案：C

35. I am afraid we can not_ (升舱)you on board.

A. promote

B. raise

C. upgrade

标准答案：C

二、多项选择题（本题共20小题，每小题1分，共20分。请在下列每小题给出的选项中，选出符合题目要求的两个或两个以上选项。多选、漏选、错选均不得分）

36. 表示室外温度有两种方式_

A. Centigrade

B. Fahrenheit

C. outdoor temperature

D.inside temperature

标准答案：AB

37. 属于星空联盟常旅客计划的航空公司有

A.中国国际航空公司

B.加拿大航空公司

C.瑞士航空公司

D.美国联合航空公司

标准答案：ABCD

38. 属于"寰宇一家"常旅客计划的有

A.美国航空公司

B.英国航空公司

C.日本航空公司

D.澳大利亚航空

标准答案：ABCD

39. During the flight the cabin attendants should do the following things

A.Serve the drinks

B. Serve the meals.

C. Give out headsets

D. Collect passenger's passports.

标准答案：ABC

40. When the plane is taking off, the passengers

A. are advised to fasten their seat belts.

B. must be told to fasten the seat belts.

C. are advised to be calm

D. are forbidden to go to lavatory.

标准答案：ABCD

41. 联检单位未到乘客不能下飞机，联检单位指的是

A. The Customs

B.The immigration

C. The quarantine

D.check in group

标准答案：AB

42. Sir, I do apologize that there is no space in the overhead (行李架)above your seat.

A. Shelter

B.locker

C. compartment

D.loaf

标准答案：BC

43. 最新的波音系列飞机有

A.757

B.767

C.777

D.787

标准答案：ABCD

44. 属于机场登机广播通告的是

A.登机广播

B.办理登机手续广播

C.登机手续即将完毕广播

D.开始登机广播

标准答案：ABCD

45. 如果天气不好，飞行中的飞机可以采取以下紧急方式

A. Cireling around airport

B. Alternate airport.

C. return.

D. Cancel the schedule.

标准答案：ABCD

46. 飞机上的特殊餐包括

A.Diabetic meal.

B.Moslem meal

C. Kosher meal

D.child meal

标准答案：ABCD

47. 飞机起飞时，用两种方式可以解决不适

A. Laughing.

B.Crying.

C. Swallowing saliva.

D. Chewing Candy

标准答案：CD

48. 在航空英语中16/11-31/12指的是

A. Effective from No. 16 to Dec. 31

B.11月16日至12月31日飞行

C.11月16日起飞或12月31日起飞

D.以上都不对

标准答案：AB

49. 表达理解和同情的说法如下

A. I understand that you feel quite disappointed about the service.

B. I can see you that you are quite outside about service.

C. You can bear it if you can.

D. If you can't stand this, get off the plane,please.

标准答案：AB

50. For white wine, one selection is from Languedoc, the other one is from Bordeaux. 两个地名分别是

A.朗格多克

B.波尔多

C.波哥大

D.摩纳哥

标准答案：AB

51. Would you like something to drink? Today we have

A.Orange juice

B.mineral water

C. Champagne

D.vinegar

标准答案：ABC

52. 对乘客的两种说话方式

A. Calm wording

B. Objective wording

C. Cold wording

D. Indifference wording

标准答案：AB

53. 国内常旅客计划有以下几种

A.东航常旅客奖励计划:东方万里行。

B.国航常旅客奖励计划:风凰知音。

C.春秋常旅客奖励计划:绿翼会员积分计划。

D.海航旅客奖励计划:金鹏俱乐部。

标准答案：ABCD

54. 办理人境时需要出示以下几种表格

A. Immigration

B. Customs

C. quarantine

D.tax

标准答案：ABC

55. 飞机上的安全演示包括

A.Life vest

B. oxygen mask

C. seat belt

D. showing the location of the emergency exits.

标准答案：ABCD

三、判断题（本题共25小题，每小题1分，共25分。以下叙述中，你认为正确的写"T"，错误的写 "F"）

56. 目前中国已经承办联程航班的无成人陪伴儿童业务。()

标准答案：T

57. 常旅客commercially important person.CIP.这是重要客户旅客。()

标准答案：T

58. 返程航班的英语表达是round trip fight，往返航班的英语表达为return flight.()

标准答案：F

59. Airline Codes in China is two-character codes.()

标准答案：T

60. HO指的是上海吉祥航空公司。( )

标准答案：T

61. 在机场中失物招领处的英语是"Lost and Found"。()

标准答案：T

62. 在飞机上"暂停服务"，英语可以这样说:"Suspension of cabin service."()

标准答案：T

63. 在英语护照中familyname指的是名，firstnameor given name指的姓。()

标准答案：F

64. 如果想表达"根据中华人民共和国海关规定，您请您的手提行李带下飞机，接受海关检查"，用英语可以这样表示:In compliance with Chinese customersregulationsyouaresubjectto customs inspection with all your belonging.()

标准答案：T

65. 紧急出口的座位号很重要，所以我们要在网上或自助登机机器上要提前进行预定。()

标准答案：F

66. CIQ是海关移民局检疫的缩写。()

标准答案：T

67. "The audio insensitive passenger"可译为:对声音不敏感的乘客。()

标准答案：T

68. 16/11→指的是11月16日起飞行。()

标准答案：T

69. 上海航空股份有限公司的代码是FM。()

标准答案：T

70. 中国联合航空有限公司的代码是KN。()

标准答案：T

71. 在飞机时刻表中A/C747指的是飞机aircraft747型飞机。()

标准答案：T

72. Telephone numberin theus where you can be reached.在人/出境记录中的这句话可译为:可以在美国与您联系的电话号码。()

标准答案：T

73. 如果想表达"我用中文把酒店的名字写下来，您把它交给出租车司机，他会带您去那儿。" 用英语可以这样表达:I will write down the hotel'sname in Chinese and then you can show it to the taxi driver.He will take you over there.()

标准答案：T

74. Fahrenheit华氏温度计的，冰点为32度，沸点为212度。华伦海特他是华氏寒暑表的设计者。()

标准答案：T

75. 绿卡这个词起源于英国，因为最早的英国永久居住许可证是一张绿色的卡片。()

标准答案：F

76. 坐在紧急出口的旅客，不仅要会被告知"禁止拉动紧急出口的手柄"，还要了解一下紧急出口舱门的打开分解图，自己先弄明白，怎么先打开紧急出口。( )

标准答案：T

77. 处理好与顾客的纠纷的准则是:Repeattheirconcerns.showempathyandacknowledge anger and apologize.( )

标准答案：T

78. I declare the Information I have given is true correet and Complete. I understand incorrect or untrue answer to any questions may haveserious consequences.在人境卡的最后一句，可以译为:我声明我所提供的信息是真实正确和完整的，我知道任何问题的借误回答或不真实可能会有严重后果。()

标准答案：T

79. CAAC是Civil Aviation Administration of China的缩写。()

标准答案：T

80. City where visa wasissued.可翻译为:被发签证城市。()

标准答案：T

四、民航商务英语翻译成汉语（本题共1小题，共20分）

81. (飞机起飞前机舱内安全演示Safety Demonstration)

Ladies and Gentlemen,

We will now explain the use of the life vest, oxygen mask and sea belt and show you the location of the emergency exists.

Your life vest is located under your seat. To put the vest on,slip it over your head.

Fasten the buckles and pull the straps tightly around your waist.

To inflate the vest, pull down firmly on the tabs, but do not inflate in the cabin.

If your vest needs further inflation you can pull the mouth pieees from either side of the upper part of the vest and blow into tubes.

Your oxygen mask is located in a compartment above your head. It will drop automatically in case of emergency.

Pull the mask family toward yourself to start the flow of oxygen.

Place the mask over your nose and mouse and slip the plastic band over your head. In a few seconds, the oxygen will begin to flow.

标准答案：

女士们先生们，现在客舱服务员向您介绍救生衣、氧气面罩、安全带的使用方法和应急出口的位置。

救生衣位于您座椅下面的口袋里，使用时取出，经头部穿好。

将带子围在腰上扣好、系紧。

然后打开充气阀门，但客舱内不要充气。

充气不足时，请将救生衣上部的两个人工充气管拉出，用嘴向里充气。

氧气面罩储藏在您头顶上方，发生紧急情况时，面罩会自动脱落。

氧气面罩脱落时用力向下拉面罩。

将面罩罩在口鼻处，把袋子套在头上，几秒钟后便可以进行正常呼吸。