2026-03-06
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国家开放大学2024年秋季学期期末统一考试 高级商务英语听说试题
试卷代号:11357
2025年1月
注意事项:
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3.用蓝、黑圆珠笔或钢笔(含签字笔)答题,使用铅笔答题无效。
Instructions:
This test will take approximately 30 minutes.
There are FIVE recordings in the test and you will hear each recording twice.
There will be a pause of 30 seconds before each recording to allow you to look at your questions.
There will be a pause of 30 seconds after each recording to allow you to check your answers.
You can first mark or write your answers on this test paper. After the recordings, you
MUST transfer all your answers to the Answer Sheet.
The total marks for this test are 100 points. There are altogether 25 questions in the test and each question takes up 4 points.
Recording One
There are five multiple choice questions after the recording.Choose the best answer to each question and write your answers on the Answer Sheet. You will hear the recording twice. (20 points, 4 points each)
In the woman's opinion, what should be checked to avoid misunderstandings?
A. Specifications.
B. Spellings.
C. Dates.
D.All of the above.
答案：D
2.The woman thinks it's best to end calls with some sort of check if you have made agreements. You might even ask for
A.another phone call
B.a fax confirmation
C. a short message
D. a business letter
答案：B
According to the woman,which of the following is NOT correct about small talk?
A. Small talk can be a comment on the weather.
B. Small talk can be your last trip away.
C. Small talk can be as long as possible.
D. Small talk helps to build and maintain friendly relationships.
答案：C
Which action is a right way to get off a phone when the other side keeps talking?
A. To interrupt quickly.
B. To make a polite excuse.
C. To hang up the phone directly.
[D.To](D.To) criticize the other side.
答案：B
Which of the following is NOT mentioned in the woman's suggestions about making a phone call?
A. Ways of greeting each other.
B. Ways of starting small talk.
C. Ways of avoiding misunderstandings.
D. Ways of getting off a long phone call.
答案：A
Recording Two
Listen and mark the following as True (T)or False (F).Write your answers on the Answer Sheet. You will hear the recording twice.(20 points,4points each)
6.The number of the printer order is HF6518. (T/F)
答案：F
7.The problem is that only 70 have arrived.(T/F)
答案：F
Berraondo Company needs the other three printers urgently. (T/F)
答案：T
The customers of Berraondo Company are rather unhappy. (T/F)
答案：T
The Sales Office will dispatch the printers next month. (T/F)
答案：F
Recording Three
Listen and mark the following as True (T) or False (F). Write your answers on the Answer Sheet. You will hear the recording twice.(20points,4points each)
11.The technical features of the two systems are almost the same. (T/F)
答案：T
The products of Company A are more expensive than those of Company B. (T/F)
答案：T
13.Company A has a larger market share than Company B right now. (T/F)
答案：F
Company B is less well known than Company A right now.(T/F)
答案：F
The directors believe Company A has better market prospects. (T/F)
答案：T
Recording Four
Fill in the blanks as you listen to the recording. Write your answers on the Answer Sheet. You will hear the recording twice. (20 points,4 points each)
VISITOR:
Hello, my name's Henrik van der Linden from Amtel. I have an 16.________ with Sandra Bates.
答案：appointment
RECEPTIONIST:
Oh,yes, Mr. van der Linden. Welcome to Datalink. Ms.Bates will be along in a few 17.________.She's just finishing a meeting. Can I get you something to drink?
答案：minutes
VISITOR:
No,thanks. I'm fine. Er.but I wonder if I could use a phone?
RECEPTIONIST:
Yes, of course.And anything else...if you need to send an email or anything...
VISITOR:
No,it's okay,18.________ the phone.
答案：just
RECEPTIONIST:
Right,well you can use this one.
VISITOR:
Thanks.
(a few minutes later)
VISITOR:
Allo. Pas du tout... Au revoir. Thank you very much.
RECEPTIONIST:
Not at all. If there's anything else you need, please ask.
VISITOR:
Yes, I was wondering how far is it to the 19.________?
答案：station
RECEPTIONIST:
It's about two miles-ten minutes by taxi.Shall I book one?
VISITOR:
Er, yes, thank you That would be good! Can we say four o'clock?
RECEPTIONIST:
Right, I'll do that.Oh -I think Ms. Bates is 20.________ now. Shall I take you to her office?
VISITOR:
Thanks.
答案：free
Recording Five
Fill in the blanks as you listen to the recording.Write your answers on the Answer Sheet. You will hear the recording twice.(20points,4points each)
Well, another type of preparation...you can 21.________ for incoming calls. Of course, you don't always know when someone is going to call, of course not,but you can have some idea just by 22.________ what work is going on. So, I think... if I know someone's going to call me...then of course it makes sense to think about what they'll be talking about and to try to anticipate what they might ask or [say.In](say.In) other words to 23.________ what might come up - that way I can... er ... maybe see if there's anything in particular I need to find out or 24.________ before they call -or think about what I need to ask them. So if someone calls me and I'm not really ready to talk to them I often say I'll call back -and I'll 25.________ them when I am ready.
21.答案：prepare
22.答案：knowing
23.答案：predict
24.答案：check
25.答案：ring
This is the end of the test.
Now remember to transfer all your answers to your Answer Sheet.
计分标准
本试题共由25题组成，每题4分，做对得4分，做错不得分；25题中的单词拼写出现错误，每题扣2分。
